A digital and eCommerce leader helping retailers & brands navigate the ever-changing landscape.
Nov 4, 2026
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6 min read
As on-demand commerce accelerates, retailers and brands must rethink how they manage availability in real time.
Oct 21, 2026
From in-store personalisation to emerging technology and new retail experiences, I unpack the standout innovations and digital learnings from my latest retail tour.
Oct 8, 2026
As retailers expand their assortments, can they become more valuable to AI agents without losing what makes them worth choosing?
Sep 23, 2026
Why brands may need to rethink what good creator content looks like
Sep 10, 2026
8 min read
Why grocery could lead the shift to agentic commerce, plus the latest moves from Meta, DoorDash and social.
Aug 27, 2026
9 min read
Plus, three AI discovery shifts brands should have on their radar
Aug 13, 2026
7 min read
Why taking loyalty beyond owned channels could become critical in the age of agentic commerce
Jul 30, 2026
How AI is changing the way shoppers find value, compare products and discover what to buy
Jul 16, 2026
Security, reputation and corporate self-interest will determine who shoppers trust to buy on their behalf.
Jul 1, 2026
5 min read
Bunnings, Adore Beauty, Kogan, The Iconic, and Petbarn sign up to new retail protocol
