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Retail innovation: Lessons from Singapore, Milan & London

Retail innovation: Lessons from Singapore, Milan & London

From in-store personalisation to emerging technology and new retail experiences, I unpack the standout innovations and digital learnings from my latest retail tour.

Oct 21, 2026

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6 min read

Marketplaces, AI agents and the race for range

Marketplaces, AI agents and the race for range

As retailers expand their assortments, can they become more valuable to AI agents without losing what makes them worth choosing?

Oct 8, 2026

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6 min read

Creator content was built to influence people. Now AI is watching too.

Creator content was built to influence people. Now AI is watching too.

Why brands may need to rethink what good creator content looks like

Sep 23, 2026

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6 min read

What happens when AI starts doing the weekly shop?

What happens when AI starts doing the weekly shop?

Why grocery could lead the shift to agentic commerce, plus the latest moves from Meta, DoorDash and social.

Sep 10, 2026

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8 min read

I asked Woolies’ AI shopping assistant to plan my weekly shop. Here’s what happened.

I asked Woolies’ AI shopping assistant to plan my weekly shop. Here’s what happened.

Plus, three AI discovery shifts brands should have on their radar

Aug 27, 2026

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9 min read

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